Web Hosting

Signature Webs Hosting Services- when functionality and reliability count.
The website designers that specialize in people, communication and reliability.

Website Hosting Terms & Conditions
Signature Website Design & Hosting Services

 

DESIGN SERVICES AGREEMENT:

These are the conditions of supply of products and services by Signature Webs. Please read these terms and conditions carefully. These conditions apply to any or all of the products and/or services provided by Signature Webs. Upon acceptance by THE CLIENT to enter into an agreement with Signature Webs, THE CLIENT agrees to the conditions appearing on this document and Signature Webs agrees to provide the products and services as outlined in the quote and consequent agreement of such quote as given to the client in accordance with the conditions appearing on this document.

 

REVISIONS/CHANGES AND PROJECT SCOPE:

If THE CLIENT changes any aspects of the agreed scope of the project at any stage during the project a revision fee may be applicable at the discretion of Signature Webs after discussing the changes with the client. Additional services will include, but are not limited to, changes in the extent of work, changes in scope, changes in schedule, changes in database design and programming, changes in the complexity of any elements of the project, changes to visual aesthetics and/or function, and any changes made after CLIENT approval has been given for a specific stage of the project according to the agreed upon quote, including but not limited to concepts, layout, colours, artistic styles, programming and production of mechanicals. Signature Webs agrees to keep THE CLIENT informed of additional services that fall outside the scope of the project being undertaken. Signature Webs agrees to obtain THE CLIENT’s approval for any services that cause the total fees to exceed those outlined in the agreed quotation and work on any such ‘extras’ will not commence without THE CLIENT’s permission. Any website revision hours included in a quote for website development or design is valid for 30 days from date of purchase unless specifically stated in writing by Signature Webs. Revisions outside of this timeframe will incur the agreed development rate as stated in the agreed quote.

 

SCHEDULES:

Signature Webs reserves the right to adjust the scope and schedule of the project in the event that THE CLIENT fails to meet the agreed-upon deadlines for delivery of information, materials, content, approvals, payments, and for changes and additions to the services outlined in the agreed quotation.

 

PROOF-CHECKING:

It is the responsibility of THE CLIENT to proof-check all work submitted by Signature Webs to ensure that there are no grammatical, spelling or errors contained in the final product. It is agreed that Signature Webs is not responsible or held liable for any errors contained in the final product after the final product has been committed to print or posted in view of the public. Standard warranties apply in respect to website design and development regarding the repair of programming errors by Signature Webs.

 

OWNERSHIP OF COPYRIGHT AND INTELLECTUAL PROPERTY:

 All copyright and intellectual property for work produced by Signature Webs shall remain the property of Signature Webs unless a change of ownership is specifically stated in writing by Signature Webs to THE CLIENT. Upon receipt of all monies owed for the project by THE CLIENT to Signature Webs’s nominated financial institution, THE CLIENT is then granted the right to use the design items pertaining to the project for commercial use in advertising, display, and communication to the public. Copying, modifying, reverse engineering, unauthorised reproduction or use contrary to the conditions that appear on this document are not permitted unless Signature Webs has issued specific approval in writing to THE CLIENT. This copyright notice includes all print graphics and in the case of websites and software based technologies, the client is only granted a license to use the website or software and not to make changes to any source code created by Signature Webs.

 

REIMBURSABLE EXPENSES:

Signature Webs will use every effort to work within stated budgets but will not be liable if these expenses exceed budgets. When possible, no expenses in excess of the budget will be incurred without THE CLIENT’s permission in advance. THE CLIENT will reimburse Signature Webs for all out-of-pocket expenses incurred to produce this project. Upon THE CLIENT’s request at the start of the project, records for out-of-pocket expenses will be retained by Signature Webs and will be made available to THE CLIENT upon request.

 

PAYMENT SCHEDULE:

Upon approval of this document, THE CLIENT will make all payments and instalments, as scheduled and outlined in the agreed quote pertaining to the commencement of the project. Signature Webs reserves the right to vary our pricing and fees from time to time, including but not limited to, design services and products, domain names, and web hosting. In the event of price variations THE CLIENT will be notified prior to such rise where applicable as deemed by Signature Webs.

 

DELIVERY:

In the event any material, content or data necessary for the production of the project must be shipped to a third party for additional processing, typesetting, photographic work, color separation, press work, binding, or web related technologies and services, Signature Webs will incur no liability for losses incurred in transit, or due to the delay of the shipper of the third party, or due to third party website hosting and/or related technologies and services.

 

WEB STANDARDS COMPLIANCE:

Signature Webs agrees to conform to web standards where possible but is not liable for any compliance issues or responsible for the up-keep of in-house knowledge of web standards due to the evolutionary nature of web standards development. Furthermore, if situations arise whereby THE CLIENT requests a function that contradicts or compromises current web standards, or in cases where it is necessary to include non-conforming technologies to complete a project to the client’s request, Signature Webs will not be liable from any issues regarding web standards.

 

THIRD PARTY RELATIONSHIPS:

Signature Webs may contract with other individuals or companies acting on behalf of THE CLIENT to provide additional services such as writing, photography, illustration, programming and production. THE CLIENT agrees to be bound by any terms and conditions, including required credits and usage rights, with respect to reproduction of the materials that may be imposed on Signature Webs by these third parties. When such contractors are required, Signature Webs will seek the discussion and agreement of THE CLIENT prior to any formal arrangements with these third parties where applicable.

 

PLACING PROJECTS ON HOLD:

Projects may be placed on-hold by the client at the discretion of Signature Webs. In such cases ownership of all rights shall be retained by Signature Webs and a fee for work completed, based on the contract price and expenses already incurred, shall be paid by THE CLIENT. Any project that exceeds 30 days due to the client not providing content or other client based delays may be deemed by Signature Webs as being ‘on-hold’. All fees for projects placed on hold for longer than 30 days must be paid in full by the client including the initial deposit plus fees for any further work completed and expenses already incurred by Signature Webs in undertaking the project.

 

TERMINATION OF SERVICES:

THE CLIENT may, at any time, terminate any service by providing Signature Webs with notification in writing for cancellation of service/s. All costs incurred by Signature Webs relating to the project will be charged to THE CLIENT including planning, time scheduling, programming, designing, resources allocation, customer contact time, and all other project related costs at the discretion of Signature Webs. Any existing fees, or fees paid in advance for that service which is being cancelled shall be forfeited, no refunds will be given. Signature Webs reserves the right to offer a refund in such cases whereby THE CLIENT requires cancellation due to personal hardship reasons stated to Signature Webs in writing and witnessed by an official Justice of the peace. Offers of refund are not guaranteed nor are they indefinite and therefore time limited whereby the client must provide direct deposit banking details within 30 days of such offer to be entitled to receipt. Signature Webs may, at any time, terminate any service by providing THE CLIENT with notification in writing for cancellation of service/s. Signature Webs reserves the right to change these conditions from time to time without notice to THE CLIENT.

 

BREACH OF CONTRACT:

Any deviation from the terms and conditions of this agreement or failure by THE CLIENT to follow the termination of services conditions will incur a breach of contract status whereby all costs incurred by Signature Webs relating to the project will be charged to THE CLIENT including planning, time scheduling, programming, designing, resources allocation, customer contact time, and all other project related costs at the discretion of Signature Webs. Any existing fees, or fees paid in advance for that service which is being cancelled shall be forfeited, no refunds will be given.

 

OVERDUE PAYMENTS:

Overdue payments by THE CLIENT to Signature Webs may incur a late fee at Signature Webs discretion. Any and all time spent by Signature Webs to collect outstanding amounts from the client or time spent in monetary disputes or legal action may incur extra costs which will be added to the client’s bill at the discretion of Signature Webs.

 

DEPOSIT:

THE CLIENT agrees that it is a condition of this services agreement that any deposit paid is non-refundable upon termination of a project, placing a project on-hold, or a breach of contract.

 

DATA BACK-UPS:

While we make every effort to keep back-ups of both client supplied images and data and work supplied by Signature Webs to THE CLIENT, THE CLIENT is solely responsible for keeping own copies or back-ups of client supplied images and data and work supplied by Signature Webs to THE CLIENT including and not limited to website content, product information, images, text, and all client documentation. Signature Webs will not be deemed liable for loss of such information.

 

ACCEPTANCE OF AGREEMENT:

Payment of the project deposit is taken as agreement to the terms and conditions of this agreement. Upon receipt of such deposit, Signature Webs is authorised to execute the project as outlined in this agreement and the related quote and THE CLIENT agrees to be bound to the terms and conditions of this agreement.

© Signature Webs 2010.

 
 
 
 

about

Signature Webs is a leading Gold Coast Web Development Agency. If you require personal assistance, we are more than happy to speak to you! or feel free to contact our webmaster directly...

 webmaster@signaturewebs.com.au

philosophy

Our philosophy is simple, to provide high quality websites and hosting services to our clients. Signature Webs create fast, clean,  SEO friendly websites at competitive prices...

An Australian owned and based Website Design and Hosting company. Signature Webs deliver quality website solutions.

Check Our Works »

results

Utilising only the latest cutting-edge technology - Signature Webs will communicate the solution that works best for your business...

  • • Windows & Linux Servers

  • • Dedicated Data Centre

  • • High Bandwidth Options

  • • Custom Web Hosting

  • • Managed Networks

support

Signature Webs support team are highly qualified professionals with 60+ yrs combined experience in the industry.

We offer first class customer support on all our website designs and hosting services.

support@signaturewebs.com.au »
(1300) 400 430

sales@signaturewebs.com.au »
(1300) 400 430