Web Hosting
Signature Webs Hosting Services- when functionality and reliability
count.
The website designers that specialize in people, communication
and reliability.
Website Hosting Terms & Conditions
Signature Website Design & Hosting Services
DESIGN SERVICES AGREEMENT:
These are the conditions of supply of products and services by Signature
Webs. Please read these terms and conditions carefully. These conditions
apply to any or all of the products and/or services provided by Signature
Webs. Upon acceptance by THE CLIENT to enter into an agreement with
Signature Webs, THE CLIENT agrees to the conditions appearing on this
document and Signature Webs agrees to provide the products and services
as outlined in the quote and consequent agreement of such quote as given
to the client in accordance with the conditions appearing on this document.
REVISIONS/CHANGES AND PROJECT SCOPE:
If THE CLIENT changes any aspects of the agreed scope of the project
at any stage during the project a revision fee may be applicable at
the discretion of Signature Webs after discussing the changes with the
client. Additional services will include, but are not limited to, changes
in the extent of work, changes in scope, changes in schedule, changes
in database design and programming, changes in the complexity of any
elements of the project, changes to visual aesthetics and/or function,
and any changes made after CLIENT approval has been given for a specific
stage of the project according to the agreed upon quote, including but
not limited to concepts, layout, colours, artistic styles, programming
and production of mechanicals. Signature Webs agrees to keep THE CLIENT
informed of additional services that fall outside the scope of the project
being undertaken. Signature Webs agrees to obtain THE CLIENT’s approval
for any services that cause the total fees to exceed those outlined
in the agreed quotation and work on any such ‘extras’ will not commence
without THE CLIENT’s permission. Any website revision hours included
in a quote for website development or design is valid for 30 days from
date of purchase unless specifically stated in writing by Signature
Webs. Revisions outside of this timeframe will incur the agreed development
rate as stated in the agreed quote.
SCHEDULES:
Signature Webs reserves the right to adjust the scope and schedule of
the project in the event that THE CLIENT fails to meet the agreed-upon
deadlines for delivery of information, materials, content, approvals,
payments, and for changes and additions to the services outlined in
the agreed quotation.
PROOF-CHECKING:
It is the responsibility of THE CLIENT to proof-check all work submitted
by Signature Webs to ensure that there are no grammatical, spelling
or errors contained in the final product. It is agreed that Signature
Webs is not responsible or held liable for any errors contained in the
final product after the final product has been committed to print or
posted in view of the public. Standard warranties apply in respect to
website design and development regarding the repair of programming errors
by Signature Webs.
OWNERSHIP OF COPYRIGHT AND INTELLECTUAL PROPERTY:
All
copyright and intellectual property for work produced by Signature Webs
shall remain the property of Signature Webs unless a change of ownership
is specifically stated in writing by Signature Webs to THE CLIENT. Upon
receipt of all monies owed for the project by THE CLIENT to Signature
Webs’s nominated financial institution, THE CLIENT is then granted the
right to use the design items pertaining to the project for commercial
use in advertising, display, and communication to the public. Copying,
modifying, reverse engineering, unauthorised reproduction or use contrary
to the conditions that appear on this document are not permitted unless
Signature Webs has issued specific approval in writing to THE CLIENT.
This copyright notice includes all print graphics and in the case of
websites and software based technologies, the client is only granted
a license to use the website or software and not to make changes to
any source code created by Signature Webs.
REIMBURSABLE EXPENSES:
Signature Webs will use every effort to work within stated budgets but
will not be liable if these expenses exceed budgets. When possible,
no expenses in excess of the budget will be incurred without THE CLIENT’s
permission in advance. THE CLIENT will reimburse Signature Webs for
all out-of-pocket expenses incurred to produce this project. Upon THE
CLIENT’s request at the start of the project, records for out-of-pocket
expenses will be retained by Signature Webs and will be made available
to THE CLIENT upon request.
PAYMENT SCHEDULE:
Upon approval of this document, THE CLIENT will make all payments and
instalments, as scheduled and outlined in the agreed quote pertaining
to the commencement of the project. Signature Webs reserves the right
to vary our pricing and fees from time to time, including but not limited
to, design services and products, domain names, and web hosting. In
the event of price variations THE CLIENT will be notified prior to such
rise where applicable as deemed by Signature Webs.
DELIVERY:
In the event any material, content or data necessary for the production
of the project must be shipped to a third party for additional processing,
typesetting, photographic work, color separation, press work, binding,
or web related technologies and services, Signature Webs will incur
no liability for losses incurred in transit, or due to the delay of
the shipper of the third party, or due to third party website hosting
and/or related technologies and services.
WEB STANDARDS COMPLIANCE:
Signature Webs agrees to conform to web standards where possible but
is not liable for any compliance issues or responsible for the up-keep
of in-house knowledge of web standards due to the evolutionary nature
of web standards development. Furthermore, if situations arise whereby
THE CLIENT requests a function that contradicts or compromises current
web standards, or in cases where it is necessary to include non-conforming
technologies to complete a project to the client’s request, Signature
Webs will not be liable from any issues regarding web standards.
THIRD PARTY RELATIONSHIPS:
Signature Webs may contract with other individuals or companies acting
on behalf of THE CLIENT to provide additional services such as writing,
photography, illustration, programming and production. THE CLIENT agrees
to be bound by any terms and conditions, including required credits
and usage rights, with respect to reproduction of the materials that
may be imposed on Signature Webs by these third parties. When such contractors
are required, Signature Webs will seek the discussion and agreement
of THE CLIENT prior to any formal arrangements with these third parties
where applicable.
PLACING PROJECTS ON HOLD:
Projects may be placed on-hold by the client at the discretion of Signature
Webs. In such cases ownership of all rights shall be retained by Signature
Webs and a fee for work completed, based on the contract price and expenses
already incurred, shall be paid by THE CLIENT. Any project that exceeds
30 days due to the client not providing content or other client based
delays may be deemed by Signature Webs as being ‘on-hold’. All fees
for projects placed on hold for longer than 30 days must be paid in
full by the client including the initial deposit plus fees for any further
work completed and expenses already incurred by Signature Webs in undertaking
the project.
TERMINATION OF SERVICES:
THE CLIENT may, at any time, terminate any service by providing Signature
Webs with notification in writing for cancellation of service/s. All
costs incurred by Signature Webs relating to the project will be charged
to THE CLIENT including planning, time scheduling, programming, designing,
resources allocation, customer contact time, and all other project related
costs at the discretion of Signature Webs. Any existing fees, or fees
paid in advance for that service which is being cancelled shall be forfeited,
no refunds will be given. Signature Webs reserves the right to offer
a refund in such cases whereby THE CLIENT requires cancellation due
to personal hardship reasons stated to Signature Webs in writing and
witnessed by an official Justice of the peace. Offers of refund are
not guaranteed nor are they indefinite and therefore time limited whereby
the client must provide direct deposit banking details within 30 days
of such offer to be entitled to receipt. Signature Webs may, at any
time, terminate any service by providing THE CLIENT with notification
in writing for cancellation of service/s. Signature Webs reserves the
right to change these conditions from time to time without notice to
THE CLIENT.
BREACH OF CONTRACT:
Any deviation from the terms and conditions of this agreement or failure
by THE CLIENT to follow the termination of services conditions will
incur a breach of contract status whereby all costs incurred by Signature
Webs relating to the project will be charged to THE CLIENT including
planning, time scheduling, programming, designing, resources allocation,
customer contact time, and all other project related costs at the discretion
of Signature Webs. Any existing fees, or fees paid in advance for that
service which is being cancelled shall be forfeited, no refunds will
be given.
OVERDUE PAYMENTS:
Overdue payments by THE CLIENT to Signature Webs may incur a late fee
at Signature Webs discretion. Any and all time spent by Signature Webs
to collect outstanding amounts from the client or time spent in monetary
disputes or legal action may incur extra costs which will be added to
the client’s bill at the discretion of Signature Webs.
DEPOSIT:
THE CLIENT agrees that it is a condition of this services agreement
that any deposit paid is non-refundable upon termination of a project,
placing a project on-hold, or a breach of contract.
DATA BACK-UPS:
While we make every effort to keep back-ups of both client supplied
images and data and work supplied by Signature Webs to THE CLIENT, THE
CLIENT is solely responsible for keeping own copies or back-ups of client
supplied images and data and work supplied by Signature Webs to THE
CLIENT including and not limited to website content, product information,
images, text, and all client documentation. Signature Webs will not
be deemed liable for loss of such information.
ACCEPTANCE OF AGREEMENT:
Payment of the project deposit is taken as agreement to the terms and
conditions of this agreement. Upon receipt of such deposit, Signature
Webs is authorised to execute the project as outlined in this agreement
and the related quote and THE CLIENT agrees to be bound to the terms
and conditions of this agreement.
© Signature Webs 2010.